Testimonials
28 December 2011
TO WHOM IT MAY CONCERN
It is with great pleasure I am writing this testimonial for Sharon Hildrew of Browns Plains Real Estate who is the personal property manager of my rental property at Boronia Heights.
Sharon has been managing my property for over 12 months now and has shown herself to be professional, prompt in her return of emails, phone calls and attention to issues relating to my property.
The thing I most like and respect about Sharon is that nothing is too much trouble for her! I have had other property managers in the past who have not maintained her high standard of care and for this she is to be commended.
As I live in NSW, it’s a great comfort to me that Sharon is looking after my property, which was once my home. I hope we have many more years continuing our professional relationship together.
Judy Easton
East Maitland, NSW
Good afternoon Sharon,
We have no hesitation in saying just how pleased we are with the service you provide.
As you know, we have had houses managed by other agents and the thoroughness and professionalism provided by yourself is over and above anything we have previously experienced.
Appreciating that sometimes we may not get back to you as soon as you would like, we recognise that your patience is a virtue in this area.
There is certainly nothing that comes to mind that we would like to see improved.
Thank you for your friendly service and we look forward to the continuation of your high standards into 2012.
Cheers and Happy New Year
John and Susan Tapp
Hi Sharon,
I would like to congratulate you on the good comments from your clients on the newsletter. I wish I could have found you earlier.
All the best.
Phemie
Hi Candice, Sharon and Browns Plains Real Estate,
I hope you have a great christmas and an even better new year. After dealing with your business for only a short time, I have found that at every point of call or of any question I have had, I have found your customer service outstanding.
Kind Regards
Tracy
Candice has helped us so much now that we have moved back to Brisbane from living in Sydney and has been absolutely fantastic with ideas with the Crestmead house, the contracts and responding to emails/calls. She is a greast asset to your company!
Your property management team do a FANTASTIC JOB! Sharon is a wonderful property manager and previous to that I worked with Candice. Both of these staff members are the reason I am so happy with your property management and they are a wonderful addition to your team. We could use a cheaper property manager and there are many cheaper but I cannot fault your service standards and our tenants are happy so we are happy.
“Browns Plains Real Estate have been our Property Managers for over 9 years now and we have
found them to be nothing but professional, reliable and very experienced at what they do.
Living over 1000klms away from our Rental Property we very much rely on Browns Plains Real Estate
to not only look after our investment but also look after what was once our family home which also
involves an emotional attachment on our part.
Not only can I phone them any time with a query but I have the confidence in them that when
something is to be repaired they have highly qualified Tradesmen to call on and we know that the job
will be done to a high standard.
From a Landlords point of view the most important thing that we look for is a good tenant who will pay
their rent on time and apart from normal wear & tear, not damage the property. In the nine years that
we have been with Browns Plains Real Estate we have been very happy with the tenants that we have
had and in choosing new tenants we very much rely on Browns Plains Real Estate to advise us and in
the end we go with their first impressions, back ground checks and most of all their gut feeling.
How did we choose Browns Plains Real Estate? While living in Brisbane before getting ready to move
I was trying to decide which Real Estate to call and happened to be talking to my neighbour, who happened
to be renting a property through Browns Plains Real Estate. They had nothing but high praise
for them from a tenant’s point of view, as every 4 months they did inspections, any problems that
arose were fixed up properly and most of all, all the staff were very friendly to deal with. We have
never regretted our decision to go with Browns Plains Real Estate.”
“Browns Plains Real Estate have been managing our investment properties in the southern Brisbane
and Browns Plains area for over 15 years. For much of that time we were living overseas leaving us
only able to be present at inspections occasionally. We have always been kept up to date with the
goings on at the properties enjoying the professional service yet personal touch that the staff offer.
Issues, large and small, that have arisen over the years at the properties have been swiftly and
successfully dealt with. Several of our properties were bought through Browns Plains Real Estate, with
seamless transition from purchase to rental. Adding to this is an almost perfect occupancy rate.”